FAQ
Will I receive a confirmation of my registration?
After submitting the registration form on our website, you will receive an automatic reply email that the registration has been received. No other confirmation will be sent. If the class you want to register for is full, or there is some other problem with the registration, we will contact you. The invoice will be sent to your home address.
How do I know if there is room for the class I want?
If the class the student registers for is full, we will contact the student and recommend an alternative class. Classes that are marked as full on our website cannot be registered.
Can I register for classes during the semester?
Yes, you can! The day you first attend the class must be marked on the registration form. Billing will start from the start date indicated on the registration.
Can I cancel my registration?
A student paying by period may cancel their registration or part of it (if the student has more than one weekly lesson) 14 days before the start of each period. A student paying by semester may cancel their registration or part of it (if the student has more than one weekly lesson) 14 days before the start of the semester. Cancellation of registration is always made in writing directly to the student office within the cancellation dates. Notifying the teacher or not attending classes does not constitute a cancellation. Registration can also be cancelled using the cancellation form.
Can changes to registration be made by phone?
Registration for a class, changes and cancellations are always made in writing. We do not accept changes to registration by phone. The easiest way to register is to fill out the electronic registration form on our website. Cancellation is easy with the cancellation form. Changing a class is easy with the class change form.
How are classes paid for?
Once we have processed the student’s registration, we will send them an invoice by mail. For information on the payment for individual lessons, see the section “Can I try out a lesson?”
Can I pay for lessons with a sports benefit?
Yes, you can! See instructions.
Can I try out a lesson?
You can try out lessons with a single class payment. Individual lessons are paid in advance to the Helsinki Dance Institute’s account FI15 1016 3000 7030 60 (BIC: NDEAFIHH). In the message field, write “Single lesson”, the date the lesson will be held, and the name of the discipline or lesson number. The payment receipt will be given to the teacher when you arrive at the lesson.
How do I know where my lesson will be held and whether I need a door code for the studio?
The studio abbreviation for the lesson is under the Place heading in the class schedule. Explanations of studio abbreviations can be found on the Locations page. You can find the KAMP, LEI and KÄP door codes on your invoice, or you can ask for them at the student office. On your first visit, please allow time to find the location and find the changing room and the right studio. You can ask the teacher for additional instructions on equipment during your first lesson.
Can personal absences be made up with other lessons?
Yes, you can! Absences do not need to be reported. The student keeps a record of the absences themselves. When going to a make-up lesson, the student must fill out a make-up lesson slip, which can be found in the studios and online, and give it to the teacher. The right to a make-up lesson is valid for two months from the absence.
If you have accumulated a lot of absences, can you cancel all your lessons for a period of time and take lessons with make-up lesson slips?
If a student has canceled all their lessons, they do not have the right to take make-up lessons. Students must be registered for at least one lesson per week in order to be able to take make-up lessons.
Do you have to pay the bill even if I haven’t been able to attend the lessons?
Yes, you do, as long as the lesson has not been cancelled in accordance with our cancellation policy. Cancellations must always be made in writing directly to the student office at least 14 days before the start of each period. Notifying the teacher or missing lessons does not constitute a cancellation.
How do I choose the right level?
Indicative level guide:
BEGINNERS 1 beginners
BEGINNERS 2 at least a semester / summer intensive course
CONTINUED 1 approximately 2-4 years of studies
CONTINUED 2 approximately 3-6 years of studies
CONTINUED 3 over four years of intensive studies
CONTINUED 4 lessons for young people: over five years of intensive studies
ADVANCED advanced level students
If you are wondering about the appropriate level, you can easily try out a lesson for a single lesson fee before signing up!
Are the age limits inflexible?
For children under school age, the age limits are inflexible. The student must meet the minimum age for the lesson during the semester (not the school year) in which the lesson has started. For example, in order to participate in a 3-4-year-olds class that started in August, the child must turn 3 during the fall semester. Starting with school-age children, the age groups are indicative.